Dear overseas customers,
Welcome to ROOF GENERAL STORE!
We are welcomed to deliver our products to overseas.
For international customers, we recommend the "Worldshopping biz".
Worldshopping biz is a service of total support from purchase to overseas delivery.
For more information, please visit this website.
≪Information about Worldshopping biz.≫
1.When you access the website from overseas, the “WorldShopping Cart” will be displayed automatically.
2.Add your favorite items to the WorldShopping cart.
Click “Add to Cart” of the WorldShoppinng banner to proceed to buy your favorite items.
The cart will only appear for items that can be purchased from your country.
→Explore WorldShopping Guide for More details.
WorldShopping will charge 10% service on the “Total Product Price”＊. Once we deliver the product to WorldShopping, you will receive another payment request from WorldShopping containing International Shipping Fee, Handling Fee and Other Fees (If any).
See WorldShopping Fees for details.
＊Total Product Price=(Product Price + Domestic Shipping Fee in Japan).
About Overseas Delivery
You can request "Worldshopping'' to buy itmes on behalf of you and to have them shipped.WorldShopping purchases Japanese products on your behalf and delivers them around the world.
→Explore WorldShopping Purchases and Delivers As Your Agent to know more.
■For International Customers
As WorldShopping buys a product on behalf of the customer, we can not accept any changes in the order such as (order cancellation, returns) once an order has been placed with WorldShopping. And please contact WorldShopping first if you have any problems with the items you have received. We request your understanding of the issue and please confirm all the product details before placing the order.
For more details, see here : https://www.worldshopping.global/en/help/faq/
Basically, inquiries to our shop will be handled in Japanese only. Please understand that we cannot respond to inquiries in other languages. You can contact WorldShopping from the following links.
・WorldShopping Contact English