Dear overseas customers,

Welcome to ROOF GENERAL STORE!
We are welcomed to deliver our products to overseas. Please check below information if you are interested in.

ORDER
Please send us an email with below information to info@roofgeneralstore.com.
We will let you know prices including shipping charge and the products.

- Name of the products or Web page URL
- Color and size
- Quantity
- Your name
- Country
- Postal Code
- Address
- Phone number
- Email address

PAYMENT
We accept PayPal only.

SHIPPING
We send our products to overseas by EMS.

- Shipping charge is based on the price list below.
　↳ Rate schedule

- Approximate lead time for the shipment is below.
　↳ List of Delivery Days

＊It depends on flight schedule so that it will take more time to arrive.

CUSTOMS
Tax, duty, and other charges relating to shipment to overseas would be charged to you depending on your country.
Customers are to pay all charges to shipping company directly when arriving the products.
Custom policy is differ in each countries. Please contact to the custom in your country.

RETURN POLICY
We do not accept returns and exchanges due to personal preference, for example size, color, and image are different from you expected, ordering wrong item.
We take care to exchange and accept returning products in case that you received defective and wrong ones.

OTHERS
There are several products which are unavailable for overseas shipping like lengthy products.
Please feel free to contact us if you have questions. We are pleased to answer your questions!

ROOF GENERAL STORE
Address : 1-3-306-103 Fujisawadai, Tondabayashi City, Osaka, Japan　Postal Code 584-0071
Mail : info@roofgeneralstore.com
Website : www.roofgeneralstore.com